COMMYN Community Guidelines
At Commyn, our goal is to create a platform where users can share experiences, insights, reviews, opinions, photos, videos, and information relating to condominiums, cooperatives, residential buildings, neighborhoods, and community living in a respectful, informative, and lawful manner.
These Community Guidelines (“Guidelines”) apply to all users of Commyn’s websites, mobile websites, applications, products, features, content, and services (collectively, the “Services”).
These Guidelines are incorporated into and form part of the Commyn Terms of Use.
By using the Services, you agree to follow these Guidelines.
1. Our Community Principles
We want Commyn to be a platform where users can:
- share authentic experiences;
- discuss residential communities and living conditions;
- exchange helpful information;
- provide respectful reviews and commentary;
- engage safely and responsibly.
We encourage open discussion, but we do not allow content or conduct that:
- harms others;
- violates the law;
- invades privacy;
- promotes hate or discrimination;
- creates safety risks;
- abuses or manipulates the platform.
2. User Responsibility
Users are solely responsible for all content they submit, upload, publish, transmit, display, or otherwise make available through the Services (“User Content”).
You are responsible for ensuring your User Content:
- is accurate to the best of your knowledge;
- complies with applicable laws;
- complies with these Guidelines and the Terms of Use;
- does not violate the rights of others.
Commyn does not independently verify User Content and does not guarantee the accuracy, completeness, reliability, legality, or truthfulness of any User Content.
3. Prohibited Content And Conduct
The following content and conduct are prohibited on Commyn.
4. Hateful Conduct, Harassment, And Threats
We do not allow content that:
- promotes hatred, violence, or discrimination;
- attacks or degrades protected groups;
- encourages exclusion or segregation;
- promotes extremist or terrorist ideologies;
- contains slurs or hateful language;
- threatens physical harm;
- glorifies violence;
- encourages self-harm;
- targets individuals with harassment, bullying, intimidation, or abuse.
Protected characteristics include race, ethnicity, national origin, religion, sex, gender, gender identity, sexual orientation, disability, age, familial status, marital status, veteran status, immigration status, source of income, or any other characteristic protected by law.
We may remove content or restrict accounts associated with hateful or abusive conduct.
5. Fair Housing And Discrimination
Commyn does not allow content that violates fair housing or anti-discrimination laws.
Users may not post content that:
- expresses discriminatory housing preferences;
- discourages protected groups from living in certain communities;
- promotes exclusionary housing practices;
- stereotypes residents or communities based on protected characteristics;
- advocates unequal treatment;
- contains discriminatory commentary regarding residents, tenants, owners, guests, or applicants.
Examples of prohibited content may include:
- statements indicating preference for or against protected groups;
- discriminatory rental or occupancy commentary;
- harassment targeting protected classes;
- hateful neighborhood or resident commentary.
6. Defamation, False Information, And Unlawful Content
Users may not post, upload, publish, or transmit any User Content that:
- is false, misleading, fraudulent, or deceptive;
- is defamatory, libelous, disparaging, or harmful to the reputation of any individual or entity;
- contains knowingly false allegations or statements regarding any condominium, cooperative, homeowners association, board member, property manager, management company, resident, owner, tenant, vendor, employee, or third party;
- unlawfully invades another person’s privacy or publicity rights;
- encourages harassment, retaliation, or intimidation;
- violates any applicable law, regulation, or third-party rights.
Users should understand that:
- reviews and commentary are public;
- accusations can create legal consequences;
- Commyn does not verify allegations made by users;
- users remain solely responsible for their statements.
Commyn reserves the right, but not the obligation, to investigate, review, moderate, remove, restrict access to, or refuse to publish any User Content for any reason or no reason, including where Commyn believes, in its sole discretion, that such content may:
- violate these Guidelines or the Terms;
- expose Commyn or any third party to liability;
- create legal, reputational, or security risks;
- be defamatory, unlawful, threatening, abusive, harassing, discriminatory, or otherwise objectionable.
Commyn may take such actions without prior notice and without liability to any user.
7. Privacy, Doxxing, And Personal Information
You may not:
- post another person’s private or confidential information;
- disclose addresses, phone numbers, financial information, identification numbers, or non-public personal information;
- “doxx” individuals;
- share private communications without authorization;
- post information intended to threaten, intimidate, or harass others.
We may remove content that creates privacy or safety risks. Please review our Privacy Policy for more details.
8. Spam, Manipulation, And Platform Abuse
Users may not:
- artificially manipulate reviews or ratings;
- create fake accounts;
- impersonate others;
- coordinate fraudulent engagement;
- engage in spam or mass posting;
- scrape or harvest user information;
- use bots or automated systems without authorization;
- attempt to interfere with the operation or security of the Services.
9. Illegal And Dangerous Activity
Users may not use the Services to:
- facilitate illegal conduct;
- promote criminal activity;
- encourage trespassing or property damage;
- distribute malware or malicious code;
- engage in fraud or scams;
- threaten violence;
- evade law enforcement.
10. Sexual Content And Exploitation
We prohibit:
- sexually explicit content;
- exploitation;
- non-consensual intimate imagery;
- sexual harassment;
- content involving minors in sexual contexts.
11. Intellectual Property
Users may not post content that infringes:
- copyrights;
- trademarks;
- publicity rights;
- privacy rights;
- proprietary rights of others.
Users must have all necessary rights and permissions for content they upload, including photos, videos, music, and recordings.
12. Content Moderation And Enforcement
Commyn may, but is not obligated to:
- monitor User Content;
- pre-screen content;
- investigate complaints;
- remove or edit content;
- suspend or terminate accounts;
- restrict visibility of content;
- preserve content for legal or investigative purposes.
Commyn may take enforcement action at any time, with or without notice, and in its sole discretion.
Enforcement actions may include:
- content removal;
- account warnings;
- reduced visibility;
- temporary suspension;
- permanent account termination;
- restriction of platform access;
- reporting to law enforcement where appropriate.
Commyn has no obligation to retain copies of User Content or provide users with access to removed content.
13. Repeat Violator Policy
Commyn maintains a policy for terminating, suspending, or restricting users who repeatedly violate these Guidelines or the Terms of Use or who repeatedly post unlawful, infringing, abusive, defamatory, discriminatory, harassing, or otherwise prohibited content.
Commyn reserves the right to determine, in its sole discretion, whether a user is a repeat violator.
Accounts associated with repeated violations may be suspended or permanently terminated without notice.
Commyn may also block IP addresses, devices, email addresses, phone numbers, payment methods, or other identifiers associated with repeat violators.
14. Reporting Content
Users may report content believed to violate these Guidelines.
Reports may be submitted through platform reporting tools or by contacting: legal@commyn.com
Submission of a report does not guarantee removal of content.
15. Notice Of Defamatory Or Unlawful Content
If you believe User Content violates your rights, is defamatory, unlawful, infringing, fraudulent, or otherwise improper, you may submit a written notice to: legal@commyn.com
Your notice must include:
- your full legal name and contact information;
- identification of the allegedly unlawful content;
- the specific URL or location of the content;
- a detailed explanation of why you believe the content is unlawful or violates your rights;
- a statement made under penalty of perjury that the information provided is accurate and that you are authorized to submit the complaint.
Commyn reserves the right, but not the obligation, to remove, restrict, preserve, investigate, or disclose content and related information in response to complaints, legal process, law enforcement requests, or where Commyn believes such action is appropriate to protect the Services, users, third parties, or Commyn.
Submission of a complaint does not guarantee removal of any content.
16. Platform Status And Disclaimer
Commyn acts solely as an interactive computer service provider and does not create or develop User Content provided by users or third parties.
User Content reflects solely the opinions of users and not Commyn.
Commyn does not endorse or guarantee User Content and disclaims liability arising from User Content to the fullest extent permitted by law.
17. Changes To These Guidelines
Commyn may update these Guidelines at any time.
Continued use of the Services after updates become effective constitutes acceptance of the revised Guidelines.
18. Contact
Questions regarding these Guidelines may be directed to: legal@commyn.com
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