COMMYN Privacy Policy

Last updated May 21, 2026

This Privacy Policy explains how Commyn (“Commyn,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects information when you access or use our websites, mobile websites, applications, products, features, content, tools, and services (collectively, the “Services”).

This Privacy Policy is intended to be clear and understandable. By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Commyn operates an online platform that allows users to discover, discuss, review, and share information, experiences, commentary, media, and opinions regarding condominiums, cooperatives, residential buildings, neighborhoods, living communities, property management experiences, amenities, and related topics.

Commyn is based in the United States and intended for U.S.-based users only.

2. Information We Collect

We collect information:

• you provide directly,
• automatically through your use of the Services,
• from third parties,
• and from publicly available sources.

The categories of information we collect may include:

A. Information You Provide Directly

Account Information

If you create an account, we may collect:

• name,
• username,
• email address,
• password,
• phone number,
• profile information,
• profile photos,
• account preferences.

User Content

We collect information and content you post or submit, including:

• reviews,
• comments,
• ratings,
• photos,
• videos,
• messages,
• survey responses,
• uploaded documents,
• audio recordings,
• forum posts,
• communications with us.

By posting User Content, you acknowledge and agree that your content, username, profile image, account information, and associated activity may be publicly displayed and accessible to other users and third parties. Please remember that information you post publicly may be visible to other users and may become publicly accessible online.

Communications

If you contact us, we may collect:

• emails,
• customer support requests,
• chat messages,
• phone records,
• feedback,
• dispute reports,
• moderation complaints,
• legal notices

B. Information Collected Automatically

When you use the Services, we may automatically collect certain technical and usage information.

Device & Technical Information

This may include:

• IP address,
• browser type,
• operating system,
• mobile device identifiers,
• device type,
• language settings,
• referring URLs,
• app version,
• screen resolution,
• carrier information,
• system activity.

Usage Information

We may collect:

• pages viewed,
• links clicked,
• searches performed,
• time spent on pages,
• content interactions,
• advertisements viewed,
• referral sources,
• navigation patterns,
• timestamps,
• engagement metrics.

Location Information

We may infer general geographic location from:

• IP address,
• browser settings,
• device settings.

We do not intentionally collect precise GPS location data unless specifically disclosed and authorized.

Inferences and Preference Information

We may generate inferences, assumptions, analytics, or predictions about users based on activity, interactions, preferences, interests, browsing behavior, engagement patterns, and use of the Services.

These inferences may be used to:

• personalize content,
• improve recommendations,
• display advertisements,
• moderate content,
• improve user experience,
• analyze platform usage,
• improve safety and security

3. Cookies, Tracking Technologies, And Analytics

We use:

• cookies,
• pixels,
• tags,
• SDKs,
• session replay technologies,
• analytics tools,
• advertising identifiers,
• and similar technologies.

These technologies help us:

• operate the Services,
• remember preferences,
• personalize content,
• measure traffic,
• improve performance,
• understand usage behavior,
• detect fraud and abuse,
• display advertisements.

Cookies may be set by us or by third parties.

Types of Cookies We Use:

Essential Cookies: Necessary for operation of the Services.

Analytics Cookies: Help us understand user behavior and improve functionality.

Advertising Cookies: Used to display relevant advertisements and measure ad performance.

Preference Cookies: Remember settings and user preferences.

Additional Cookie Information: We or our service providers may use session replay technologies, heatmaps, mouse tracking, scrolling analysis, and similar interaction-monitoring technologies to better understand user behavior and improve the Services.

These technologies may record:

• mouse movements,
• clicks,
• scrolling,
• keystroke activity (excluding sensitive payment information where applicable),
• navigation patterns,
• interactions with pages and features.

Commyn does not intentionally collect biometric identifiers or biometric information for the purpose of uniquely identifying individuals.

However, photos, videos, audio, and similar content uploaded by users may incidentally contain biometric characteristics or information.

4. Advertising, Affiliate Links, And Third-Party Tracking

The Services may contain:

• banner advertisements,
• sponsored content,
• affiliate links,
• referral links,
• promotional partnerships,
• third-party widgets.

We may receive compensation if users click on or interact with certain advertisements or affiliate links.

Third-party advertisers and partners may use cookies and tracking technologies to collect information about your activity across websites and services.

Commyn does not control third-party tracking technologies and is not responsible for their privacy practices.

We and our advertising partners may use information collected across websites, apps, devices, and services to provide personalized advertising, measure advertising performance, and improve marketing campaigns.

Certain state privacy laws may classify these activities as “targeted advertising,” “cross-context behavioral advertising,” or “sharing.”

Users may have rights to opt out of certain targeted advertising activities. We encourage you to review the privacy policies of third-party advertisers and websites.

5. Information From Third Parties And Public Sources

We may receive information from:

• analytics providers,
• advertising networks,
• social media platforms,
• public databases,
• business partners,
• licensors,
• publicly available websites,
• publicly accessible reviews and ratings,
• publicly available property-related information.

We may aggregate or display publicly available information relating to buildings, communities, businesses, reviews, ratings, or locations.

We do not guarantee the accuracy of third-party or publicly sourced information.

6. How We Use Information

We may use information for purposes including:

• operating and maintaining the Services;
• creating and managing accounts;
• displaying user-generated content;
• moderating content and enforcing policies;
• personalizing user experiences;
• improving the Services;
• analyzing trends and usage;
• communicating with users;
• responding to requests and disputes;
• detecting fraud, abuse, spam, and security threats;
• complying with legal obligations;
• protecting rights, safety, and property;
• conducting internal research and analytics;
• developing new products and features;
• displaying advertising and measuring ad performance;
• administering promotions, contests, and sweepstakes.

We may combine information collected from:

• your use of the Services;
• third-party services;
• publicly available sources;
• advertising partners;
• affiliates;
• analytics providers;
• cookies and tracking technologies.

We may use combined information for the purposes described in this Privacy Policy.

7. User-Generated Content And Public Information

Information you post publicly through the Services, including reviews, comments, ratings, photos, videos, usernames, profile information, and other User Content may be:

• visible to the public;
• indexed by search engines;
• copied, shared, reposted, or archived by others;
• used by third parties outside of Commyn’s control;
• visible even after account deletion through cached or archived copies.

You should not submit information you consider private, confidential, sensitive, or proprietary through public areas of the Services.

Commyn is not responsible for how other users or third parties use publicly available information.

8. Content Moderation And Safety

We may review, moderate, remove, restrict, preserve, or disclose content if we believe it:

• violates our Terms,
• violates applicable law,
• creates safety or legal risks,
• infringes rights,
• is abusive, discriminatory, harassing, threatening, or fraudulent.

You understand and agree that you may have limited or no expectation of privacy with respect to content submitted to publicly accessible areas of the Services. We may also use automated tools, filters, algorithms, or third-party moderation providers to help detect prohibited conduct.

9. Disclosure Of Information

We may disclose information:

• to service providers,
• hosting providers,
• analytics vendors,
• advertising partners,
• legal advisors,
• affiliates,
• moderators,
• payment processors (if applicable in the future),
• contest administrators,
• law enforcement,
• government authorities,
• courts or regulators,
• successors in a merger, acquisition, financing, restructuring, or sale.

We may also disclose information:

• to comply with legal obligations,
• to protect rights or safety,
• to investigate fraud or abuse,
• to enforce our Terms,
• to respond to legal requests.

We may disclose information if we believe disclosure is necessary or appropriate to:

• protect users, residents, property owners, associations, or the public;
• investigate potential violations of law;
• detect or prevent fraud, abuse, harassment, discrimination, threats, or illegal activity;
• protect the rights, property, safety, or security of Commyn or others;
• respond to subpoenas, court orders, or legal requests.

10. Sale Or Sharing Of Information

We do not currently sell personal information in exchange for monetary compensation.

However, certain advertising or analytics activities may be considered “sharing” or “targeted advertising” under certain state privacy laws.

Users may have rights to opt out of certain data-sharing practices as described below.

11. Your Privacy Rights

Depending on your state of residence, you may have rights to:

• access personal information;
• request deletion;
• correct inaccurate information;
• opt out of targeted advertising;
• opt out of profiling;
• appeal certain decisions;
• request data portability.

To exercise rights, contact: privacy@dwelloo.com

We may verify your identity before responding.

12. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”).

These may include the right to:

• know categories of information collected,
• access information,
• request deletion,
• correct information,
• opt out of certain sharing activities,
• limit certain uses of sensitive information.

California residents may designate an authorized agent to submit requests on their behalf.

13. Do Not Track

Some browsers transmit “Do Not Track” signals.

Because there is no universally accepted standard for responding to such signals, Commyn may not respond to Do Not Track requests.

14. Data Retention

We retain information for as long as reasonably necessary to:

• provide the Services,
• comply with legal obligations,
• resolve disputes,
• enforce agreements,
• protect rights and safety.

Retention periods may vary depending on the type of information and legal requirements.

We may retain archived or backup copies where permitted by law.

Commyn cannot guarantee complete or immediate deletion of all information or User Content from all systems, backups, archives, logs, cached pages, or third-party systems.

Content shared publicly may remain visible or accessible after deletion requests.

15. Security

We use reasonable administrative, technical, and organizational safeguards designed to help protect information.

However:

• no system is completely secure,
• no transmission over the internet is guaranteed secure,
• we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

16. Children’S Privacy

The Services are not directed to children under 18.

We do not knowingly collect personal information from individuals under 18.

If we become aware that information from a child under 18 has been collected, we may delete it.

17. Third-Party Services And Links

The Services may contain links to third-party websites, advertisements, applications, or services.

Commyn is not responsible for:

• third-party privacy practices,
• third-party content,
• third-party security,
• third-party data collection.

Your interactions with third parties are solely between you and the applicable third party.

18. Business Transfers

Information may be transferred as part of:

• mergers,
• acquisitions,
• asset sales,
• bankruptcy proceedings,
• financing transactions,
• corporate restructurings.

19. International Users

The Services are intended only for users located in the United States.

If you access the Services from outside the United States, you do so at your own risk.

20. Changes To This Privacy Policy

We may modify this Privacy Policy from time to time.

Updated versions will be posted with a revised “Last Updated” date.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

21. Contact Us

For privacy-related questions or requests, contact:

Commyn

Email: privacy@dwelloo.com

Legal: legal@dwelloo.com

Address: 18117 Biscayne Blvd., #1072, Miami, Florida 33160

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